Seeing Things From a Different Perspective Effective technical communication is tricky because we suffer from the “Curse of Knowledge.” We don’t remember what it’s like to be unfamiliar with all the jargon in our industry.
the Curse of Knowledge
Why Some People Just Don’t “Get It” – EP035
The Curse of Knowledge We spend a lot of time and energy crafting our messages but sometimes an audience just doesn’t “get it,” even though it makes complete sense to us.